Product Overview: TELUS can provide a fully-branded Directory Assistance service through a variety of access methods (i.e. 411, 1+NPA-555-1212, 10-10, 1-800, etc). This service enables customers to access a live operator for accurate and current local Directory Assistance information (over 165 million listings, for residence, business and government listings in North America). Our operators have access to the premier directory listings databases in Canada (which TELUS owns and maintains) and the United States. Our operators can also access foreign operators for International Directory Assistance information in over 250 countries. Tariff Reference Terms and Conditions Rates Carrier Access Tariff Item Product Overview: This service provides connectivity between the customer's Directory Assistance Operator positions, our Canadian Directory Assistance database and to our partner's US based Directory database. This permits the customers Directory Assistance positions / operators to submit inquiries directly to our database search engine, which in turn allows listing information to be retrieved from the applicable databases and be displayed to the remote operator. These inquiry responses are suitable for manual quote by the remote operator or for release to the customer's voice processing system. Data accuracy for Canadian and US DA is >97% Tariff Reference Terms and Conditions Rates Carrier Access Tariff Item